The three courses cover different aspects of the all-important topic of charging quality and its impacts on user choice. Each course can be taken independently of the others.
Dr Axel Sprenger is the founder and Managing Director of USCALE GmbH, a market research company specialising entirely in eMobility.
USCALE conducts annual customer studies on all touchpoints of the e-mobility customer journey, the results of which Axel will incorporate into the course units. Before founding USCALE, he held various management positions at Mercedes-Benz and was Managing Director of JD Power Europe.
June 21, 2024 (virtual)
In this module at Practitioner-Level, we will present the most relevant factors influencing customer loyalty among CPOs and eMSP service providers and how vendors can successfully place their offerings on the market.
Date:
06/21/2024 – 06/21/2024
Location:
Online
